Your privacy matters to us. This Privacy Policy explains what information PuzzleBox collects, how we use it, and the choices you have. By using PuzzleBox, you agree to the practices described here.
1. Information We Collect
Information you provide directly:
- Account information: name, email address, and password when you register.
- Profile information: username or display name you choose.
- Payment information: billing details for Premium subscriptions, processed securely by our payment provider — we do not store full card numbers.
- Communications: messages or emails you send to us for support.
Information generated by your use of the Service:
- Game data: puzzle results, guess history, streaks, and win rates.
- Social activity: comments and reactions posted in group feeds.
- Friends and groups: the connections you create within the app.
Information collected automatically:
- Device information: device type, operating system, and app version.
- Usage data: features accessed, session duration, and interaction patterns.
- Log data: IP address, timestamps, and error reports.
2. How We Use Your Information
We use the information we collect to:
- Operate and improve the PuzzleBox Service.
- Deliver the daily puzzle and personalized game statistics.
- Enable social features such as group feeds, reactions, and friend connections.
- Process payments and manage Premium subscriptions.
- Send transactional emails (e.g., account confirmation, password reset).
- Respond to support requests.
- Detect and prevent fraud, cheating, and abuse.
- Analyze usage trends to improve the experience for all players.
We do not sell your personal information to third parties.
3. Sharing Your Information
We may share your information with:
- Friends and group members: Your game results, username, and social activity are visible to the friends you connect with inside the app. You control who you add.
- Service providers: Trusted third-party vendors who help us operate the Service (e.g., cloud hosting, payment processing, analytics). These providers are contractually obligated to protect your data and may only use it to provide services to us.
- Legal requirements: We may disclose information when required by law or to protect the rights, safety, or property of PuzzleBox, our users, or others.
- Business transfers: If PuzzleBox is acquired or merged, your information may be transferred as part of that transaction. We will notify you of any such change.
4. Data Retention
We retain your account and game data for as long as your account is active. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or compliance purposes.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your account and associated data.
- Object to or restrict certain processing of your data.
- Receive a portable copy of your data.
To exercise these rights, contact us at hello@agohof.dev. We will respond within 30 days.
6. Children's Privacy
PuzzleBox is not directed at children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal data, please contact us.
7. Security
We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Third-Party Links
The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy in the app or by email. Continued use of the Service after the effective date constitutes acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: hello@agohof.dev